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MPESA Number Verification

What is micro-payment verification?​

Micro-payment verification is a form of identity verification used to check a customer actually owns/controls a secure account by asking them to make a small refundable payment from the said account.

As part of KYC procedures we have put in place, we require all customers to verify their identity using a micro-payment. The micro-payment verification method works by asking you to make small payment (usually Ksh 1) to Lipasafe via MPESA.

From the payment receipt Lipasafe receives from MPESA servers, we can ascertain that you control a valid MPESA account, and therefore you are a real person.

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You will not be able to transact and access some parts of the Lipasafe application until you verify your MPESA number

In Kenya, MPESA users are required to submit their national identity cards for access to money accounts. Lipasafe takes advantage of this MPESA requirement to ensure all system users have undergone the MPESA KYC process.

How to verify your MPESA number with micropayment.​

If your MPESA number is not verified on your Lipasafe profile, you will not be able to perform some actions in your account e.g. starting a transaction / depositing funds.

Important

You MUST verify your MPESA number every time you change it in your profile.

  1. You will see a red warning on your Dashboard if you have not verified your number. Click on the link in the warning

  2. Now you will see the Verification Page. Click the green button to send a payment request to your MPESA account.

    • Please unlock your mobile device and keep the screen on before this sending request.
    • Once you receive the payment request, enter your MPESA PIN to authorize payment.

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  3. Lipasafe will automatically detect the payment from your MPESA account and display it to you.

    • If you do not see your payment within 1 minute, please check you received an MPESA receipt via SMS on your phone.
    • If you had already paid and the payment flow was interrupted for some reason, click the blue button to resume where you left off.

  4. Click on the green button to finish the verification process. After verification, your micropayment will be credited back into your Lipasafe Wallet

  5. That's it. You have successfully verified your MPESA number!

Last updated on 15 December, 2023